KITRA Store Privacy Policy.
https://kitra.pl
("Store")
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present to you the most important information about the principles of our processing of your personal data and cookies, which are used by our Store. This information has been prepared taking into account RODO, the General Data Protection Regulation.
PERSONAL DATA CONTROLLER
KITRA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Armii Poznañ 93A, 62-030 Lubon, entered in the National Court Register – Register of Entrepreneurs by the REGISTERED COURT POZNAŃ – NOWE MIASTO I WILDA IN POZNAŃ, VIII ECONOMIC DEPARTMENT OF THE NATIONAL REGISTER OF JUSTICE,
under KRS no. 0001088297, NIP no. 7831898059, REGON no. 52779487400000, share capital PLN 10000.00.
If you wish to contact us regarding our processing of your personal data, please email us at biuro@kitra.pl.
YOUR RIGHTS
You are entitled to demand:
- access to your personal data, including obtaining a copy of your data (Article 15 RODO or, if applicable, Article 13(1)(f) RODO),
- Their rectification (Article 16 of the RODO),
- deletion (Article 17 RODO),
- Restriction of processing (Article 18 RODO),
- Transfer of data to another controller (Article 20 RODO).
And also the law:
- object at any time to the processing of your data:
- for reasons related to your particular situation – against the processing of personal data concerning you, based on Art. 6 paragraph. 1(f) of the DPA (i.e., on legitimate interests pursued by us), including profiling (Article 21(1) of the DPA);
- if personal data is processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) RODO).
Contact us if you want to exercise your rights. You can object to our use of cookies (which you will read about below) in particular by using the appropriate settings on your browser.
If you feel that your data is being processed unlawfully, you can file a complaint with the President of the Personal Data Protection Authority.
PERSONAL DATA AND PRIVACY
Below you will find detailed information about the processing of your data depending on your activities.
1.
Placing an order in the Store
– Part 1
| To what end? | |
|---|---|
| processing of your order | |
| On what basis? | |
| Sales contract (art. 6(1)(b) RODO) | legal obligation, related to accounting, obliging us to process your personal data (art. 6(1)(c) RODO) |
| How long? | |
| for the duration of the aforementioned contract | until the expiration of our legal obligation related to accounting |
|
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims – by you or by us (see the last table of this section for more information) |
|
| What happens if you don’t provide the data? | |
| you will not be able to place an order | |
2.
Placing an order in the Store – part 2.
| To what end? |
|---|
| Improving the quality of our services thanks to the feedback provided by Users via a satisfaction survey service |
| On what basis? |
| Our legitimate interest in processing your data for the purpose of conducting surveys of your satisfaction with our services (Article 6(1)(f) RODO) |
| How long? |
| if you do not express your opinion – for a period of time amounting to 2 years after you make a purchase or until we take into account your objection to the processing; or, if you provide feedback, until it is deleted or until we take into account your objection to the processing*. |
|
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims – by you or by us (see the last table of this section for more information) |
| What happens if you don’t provide the data? |
| we will not take into account your opinion about our services in the work on their further development |
* whichever is applicable in your case.
3.
Creating an account in the Store
| To what end? |
|---|
| Implementation of the contract for the provision of account services in the Store |
| On what basis? |
| contract for the provision of services (Article 6(1)(b) RODO) |
| How long? |
| for the duration of the aforementioned agreement |
|
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims – by you or by us (see the last table of this section for more information) |
| What happens if you don’t provide the data? |
| you will not be able to create an account and use its features, such as viewing order history or checking order status |
4.
Making contact with us (e.g., to ask a question)
| To what end? | |
|---|---|
| handling your inquiries or requests | |
| On what basis? | |
| a contract or actions taken at your request aimed at concluding a contract (Article 6(1)(b) RODO) – where your inquiry or notification relates to a contract to which we are or may be a party | our legitimate interest in processing your data for the purpose of communicating with you (Article 6(1)(f) RODO) – where your inquiry or request is not related to a contract |
| How long? | |
| for the duration of the contract binding us, or – if no contract is concluded – until the expiration of the redress period – see the last table of this section* |
until the expiration of the redress period – see the last table of this section – or until we take into account your objection to the processing*. |
|
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims – by you or by us (see the last table of this section for more information) |
|
| What happens if you don’t provide the data? | |
| we will not have the opportunity to respond to your inquiry or request | |
* whichever is applicable in your case.
5.
Browser settings or other similar action allowing marketing activities
| To what end? |
|---|
|
direct marketing by displaying personalized advertisements (you can read more about this in the “Profiling” and “Cookies” sections of the Privacy Policy) |
| On what basis? |
| Our legitimate interest in processing the data for the purpose stated above (Article 6(1)(f) RODO) |
| How long? |
| Until the expiration or deletion of cookies used for marketing purposes by you* |
| What happens if you don’t provide the data? |
| you will not receive suggestions for products or services in which you may be interested |
* whichever is applicable in your case.
6.
Browser settings or other similar action to allow analytics activities
| To what end? |
|---|
|
Analysis of the way you use and navigate the Store’s website in order to improve its functionality (you can read more about this in the “Analytics Activities” and “Cookies” sections of the Privacy Policy) |
| On what basis? |
| Our legitimate interest in processing the data for the purpose stated above (Article 6(1)(f) RODO) |
| How long? |
| Until the expiration or deletion of cookies used for analytical purposes by you* |
| What happens if you don’t provide the data? |
| we will not take into account the way you use and navigate the Store’s website in the development of the website |
* whichever is applicable in your case.
7.
Your consent to receive marketing content from us (e.g. information about special offers)
| To what end? | |
|---|---|
| sending marketing information, especially special offers |
Analyzing the effectiveness of the messages we send in order to establish general principles for effective messaging in our business (you can read more about this in the “Analytics Activities” section of the Privacy Policy) |
| On what basis? | |
| Your consent to our marketing activities (art. 6(1)(a) RODO) | Our legitimate interest in processing your data for the purpose stated above (Article 6(1)(f) RODO) |
| How long? | |
| until you withdraw your consent – remember, you can withdraw your consent at any time. Data processing remains lawful until you revoke your consent. | Until we take into account your objection to the processing |
|
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims – by you or by us (see the last table of this section for more information) |
|
| What happens if you don’t provide the data? | |
| you will not receive our marketing materials, including information about our special offers | |
8.
Signing up for the newsletter
| To what end? | |
|---|---|
| sending newsletter |
Analyzing the effectiveness of the content we send, in order to establish general principles for effective messaging in our business (you can read more about this in the “Analytics Activities” section of the Privacy Policy) |
| On what basis? | |
| contract for the provision of newsletter mailing services (Article 6(1)(b) RODO) | our legitimate interest in processing the data for the purpose stated above (art. 6(1)(f) RODO) |
| How long? | |
| until you unsubscribe from our newsletter | until we honor your objection to processing |
|
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims – by you or by us (see the last table of this section for more information) |
|
| What happens if you don’t provide the data? | |
| you will not be able to receive information regarding the Store and our services | |
9.
Taking an action or omission that may give rise to claims related to the Store or our services
| To what end? |
|---|
| establishment, investigation or defense of possible claims, related to the concluded contract or provided services |
| On what basis? |
| Our legitimate interest in processing personal data for the purpose indicated above (Article 6(1)(f) RODO) |
| How long? |
| Until the expiration of the statute of limitations for claims or until we honor your objection to the processing*. |
| What happens if you don’t provide the data? |
| inability to establish, assert or defend claims |
* whichever is applicable in your case.
DATA PUBLISHING
If you choose to publish a comment, its content and your signature will be visible to other users of the Store.
We do not disclose your email address to other users – unless you do so yourself.
PROFILING
We perform profiling within the Store – with respect to you, this will take place if you allow such activities. This profiling involves automatically assessing what products or services you might be interested in, using information about the content you view. As a result, advertisements for products or services displayed on the online services you use will be more tailored to you and your needs.
The profiling we perform does not result in decisions that produce legal effects against you or affect you in a similarly significant manner.
ANALYTICAL ACTIVITIES
As part of the Store’s website, we conduct analytical activities to make it more intuitive and accessible – with respect to you, this will be done if you allow such activities. As part of the analysis, we will take into account how you navigate the Store – so, for example, how much time you spend on a particular subpage, or which places in the Store you click on. This will allow us to optimize the layout, appearance and content posted in the Store while we work on its development to improve its functionality.
In addition, if you wish to receive from us
marketing messages or newsletters,
we can make an analysis of the effectiveness of the dispatch we have carried out. For example, we can see if and how it has affected activity in our Store. Such actions will help us establish general rules for sending such messages
in our business – such as optimal shipping times or how to formulate effective content.
DATA SECURITY
When processing your personal data, we use organizational and technical measures in accordance with applicable laws, including the use of SSL/TLS certificate connection encryption.
COOKIES
Our Store, like most websites, uses what is known as a “web browser”. cookies (cookies). These files:
- are stored in the memory of your device (computer, phone, etc.);
- do not cause changes in the settings of your device.
This Store uses cookies for purposes:
- remembering your session
- statistical
- marketing
To learn how to manage cookies, including how to disable them in your browser, you can refer to your browser’s help file. You can read more about it by pressing F1 in your browser. In addition, you will find relevant tips on the following pages, depending on the browser you are using:
Below you will find information about the function of the cookies we process and their validity period.
| cookie name | lifetime of the cookie | function of the cookie |
|---|---|---|
| _TL | session duration | Tracking site traffic |
Using the appropriate options of your browser, you can at any time:
- remove cookies,
- Block the use of cookies in the future.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECIPIENTS
We use external entities to support our operations. We entrust them with your data for processing – these entities process data only on our documented instruction.
Below you will find a list of recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any activity in connection with the Store | Hosting provider | does not take place |
| entity providing us with technical/IT support | has no place | |
| persons cooperating with us on the basis of civil law contracts, supporting our current activities | there is no place | |
| sales lead software provider | has no place | |
| being on the Store’s website with settings that allow for marketing activities | entity providing marketing services | does not take place |
| being on the Store’s website with settings that allow analytics activities to take place | the entity allowing analytical activities on the site | does not take place |
| placing an order in the Store | payment provider | does not take place |
| the entity supplying the product to you | has no place | |
| A provider of software to facilitate business operations (e.g., accounting software) | has no place | |
| provider of standard office software (including email box) | has no place | |
| wholesale | has no room | |
| accounting office | has no place | |
| the entity providing the installment system | has no place | |
| subscribing to the newsletter or consenting to the sending of marketing messages | entity providing newsletter or marketing messages sending | does not take place |
| use of the online chat available in the Store | the provider of the online chat available in the Store | has no place |
| your use of services provided to us in connection with the Store through social networks | social networks | does not take place |
| taking part in a satisfaction survey about our services or products | entities that allow you to post opinions about the Store or products and compare them | does not take place |
| making contact with us (e.g., asking a question) | provider of standard office software (including email box) | has no place |
And in addition:
relevant public authorities to the extent that we are required to share data with them.
